So if you haven't already, it is certainly time to give some attention to your digtal, public-facing reviews.  There are many ways that you can collect, showcase and massage these reviews, but the trick is knowing how.

To kick off this learning series, today we are going to provide you with a guide on 'How to Respond to Negative Reviews'.  

Receiving a bad review can be upsetting, but sometimes it is a good indicator that something may need to change in your product or customer service. 

Ready to get started?